Tag Archives: early career

Tips for Working with Vendor Support

Matt Schmitz/ May 9, 2018

This post has been on my mind for a while now. I’ve worked as a network admin for long enough, and opened more technical support cases with vendors than I want to think about. Over the years I’ve developed my own process for how I handle those support cases in an effort to get a quick and efficient resolution. Some

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What is Risk Acceptance?

Matt Schmitz/ February 14, 2018

You can’t always get what you want. As an engineer though, it’s your job to determine what’s best for the company and recommend it to management. What happens if your suggestion gets turned down? Well certainly your proposal must have been mis-understood, right? Maybe the decision-makers don’t truly understand the risk involved in not following your recommendation, whether that be financial, security,

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